SMART (Shared Mediation Alternative Dispute Resolution ResponseTeam) is the Philadelphia Federal Executive Board’s Shared Neutrals Program.
We are a cadre of trained Mediators available (for free) to bring disputing parties together in a safe environment to discuss differences, consider solutions, and agree upon actions to move beyond impasse.
SMART’s vision is to help federal employees and their agencies resolve disputes early thereby allowing a return to productive work, and a reduction in the cost and time involved in formal complaint processes. We can help with:
To request a Mediator or for more information on SMART, call our Shared Neutrals Coordinators, Adrienne Cropp, 215-408-0611, or Roz Meador, 215-214-8129, or email email@example.com.